Privacy Policy

1. Information we collect

We collect information you give us directly - for example when you submit a contact form, book a discovery call, sign up for our newsletter, or correspond with us about a project. That typically includes your name, company, email address, phone number, and anything you tell us about your goals.

We also collect a limited set of information automatically when you visit ankordmedia.com - server logs (IP address, user agent, referring URL), aggregated analytics events (page views, button clicks), and cookie identifiers used to remember preferences and measure performance.

2. How we use it

To respond to your inquiries, schedule and conduct discovery calls, send you proposals, and otherwise communicate about a possible or active engagement.

To run, maintain, and improve our website - debug issues, measure speed and reliability, and understand which content is useful.

To send you occasional updates if you've explicitly opted in to our newsletter. You can unsubscribe at any time from the link in any newsletter email.

To comply with our legal obligations and to protect our rights, property, or safety, or that of our clients, vendors, and the public.

3. How we share it

We don't sell your personal information. We share it only with vetted service providers who help us operate the business - hosting (Vercel), email (Postmark/Resend), analytics (Vercel Analytics), and scheduling (Calendly) - and only as needed for those functions.

We may disclose information if required by law, subpoena, or other legal process, or to protect the rights and safety of Ankord Media, our clients, or the public.

4. Your rights

Depending on where you live (GDPR, CCPA, and similar laws), you may have the right to access, correct, delete, or port the personal information we hold about you, or to object to certain processing. Email us at privacy@ankordmedia.com and we'll respond within the timeframe the applicable law requires.

You can also use your browser settings to refuse cookies; most of the site works without them.

5. Data security and retention

We use industry-standard administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access. No system is 100% secure, but we keep the surface area small and review it regularly.

We retain personal information only as long as we need it for the purposes described above or as required by law, then delete or anonymize it.

6. Children

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

7. Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page and, where appropriate, sent to subscribers. The "last updated" date below tells you which version is current.

8. Contact

Questions about this policy or your data? Email privacy@ankordmedia.com or write to Ankord Media, LLC - Los Angeles, California, USA.